Facebook has introduced Messenger’s new chat plugin for businesses to engage with customers. The version 2.2 of Facebook’s Messenger platform comes with a highly requested customer chat plugin.
The plugin allows businesses to communicate with customers between their website and Facebook Messenger has been designed for desktop, mobile, and tablet. It also supports current Messenger capabilities such as payments and rich media.
Messenger Platform 2.2 is available in only in closed beta for the time being. Businesses interested in using this chat plugin can join the waitlist by filling out the form offered.