• Home  / 
  • News
  •  /  ‘Helpouts’: The Live Video Tutorial Launched By Google!

‘Helpouts’: The Live Video Tutorial Launched By Google!

08/11/2013

Since September 4, 1998, the date when Google was founded, it has been constantly improving itself to provide us with the best possible answers for ours questions. And as per the latest update you can get your questions answered by humans if you want.

 

Google announced its first Live Video Tutorial Service called ‘Helpouts’ this week on the 5th of November ‘2013. This new tool will connect users via live video chat and there will be experts who will help them with questions on various subjects such as cooking, home improvement or even medical advice. Helpouts acts as a Google-vetted marketplace where companies which are approved by Google can offer their services, to those who are interested, in real-time over live video. Some of these approved companies are One Medical, Sephora, and Rosetta stone. As of now there are nearly 1000 companies invited by Google to participate in Helpouts.

Although, Google anticipates that there will be a number of services offered for free, but normally users will have to pay to avail the service either by minute or by the session. Vendors can set their own prices and whatever would that be Google will take 20% of each transaction. Usually, users will need to set up an appointment with the company they need assistance from however they can talk to them instantly via video if they are available.

“With Google Helpouts, we can open the whole world to everybody,” said Udi Manber, Google’s vice-president of engineering. “Most of the world’s most useful information still resides in people’s heads.”

[useful_banner_manager banners=14 count=1]

 

Talking about the working of this new service, the actual video conferencing is done with the help of Google hangouts, users find vendors and experts through Google search, payments are accepted only through Google Wallet and as far as joining a Helpout is concerned users will need to have a Google+ profile for doing so. There would also be a feedback system according to which users can leave feedback after the connection ends. Besides, as per Google, Helpouts is HIPAA certified and so all the necessary safeguards will be there to ensure the online privacy of users and that users can interact without hiding their real identities.

Digital Marketing Training Program
For working professionals & entrepreneurs
Learn how to market a business online just like experts & agencies do it.
Learn from real practitioners not just trainers.


Word From Our Trainees
At Delhi School Of Internet Marketing we have trained professionals and business owners from various industries and helped them to successfully market their brand online. Here is what they have to say about their training experience
Check All Feedback

Important Links

Share Button
Masters in
Digital Marketing
for professionals & job seekers
Learn how to market a business online just like experts & agencies do it.
Learn from real practitioners not just trainers.

Watch DSIM Trainees Celebrating Last Day of Batch

Watch Demo


Call Us
Free Demo