11 Crazy CRM Stats To Drive Your Sales Wild



  1. 22% of salespeople don’t know what a CRM is.
  2. The CRM market is predicted to be a $36 billion market by 2017.
  3. 65% of businesses adopt a CRM within their first 5 years.
  4. CRM systems can increase revenue by a whopping 41% according to sales teams.
  5. CRM system adoption increases sales by up to 29%.
  6. The average ROI for a CRM system is $5.60 for every dollar spent.
  7. Only 47% of all companies have a CRM system.
  8. 74% of CRM users said their CRM system offered improved access to customer data.
  9. 53% of top-performing companies are investing in CRM to drive sales productivity.
  10. 40% of salespeople still use Microsoft Excel or Outlook to store its lead and customer data.
  11. 29% of salespeople are spending an hour or more on data entry each and every day.
  12. Sales reps saw productivity increase by 26.4% upon adding social networking and mobile access to CRM application.
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