[Infographic]- Traditional CRM vs. Social CRM

Infographic

By DSIM Team / 28/08/2018

By hearing the term Customer Relationship Management (CRM) and Social CRM one can see that they are sharing the same origins; Social CRM is either a constraint to or an enhancement of traditional CRM – or is it somewhat completely different?

Here in this infographic, you’ll understand the key points of difference between traditional and social CRM.

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